With welfare reform and benefit changes high on the agenda, the need for independent advice is as great as ever. We know people appreciate having a central resource that they can easily contact.

We can help you with:

  • DWP Form Completion
  • Disability Living Allowance, Attendance Allowance
  • Personal Independence Payments
  • Carers Allowance
  • Job Seekers Allowance, Employment Support Allowance
  • Income Support, Incapacity Benefit
  • Pension Credit
  • Housing Benefit, Council Tax Benefit
  • Working, Child Tax Credits
  • Social Fund/Budgeting Loans
  • Motability, Blue Badge Scheme
  • Statutory Sick Pay
  • Benefits Checks and entitlements
  • Universal Credits
  • Advice and guidance on all aspects of welfare benefits

It can be frustrating and difficult to get the right information, for what is frequently a very complicated system so we’re here to help you navigate your way round the welfare system.

Yes. You will need to get the forms from the Benefits Agency before I can see you. You can contact them on 0800 917 2222. I am unable to see people without an appointment, so please book in advance.

Yes, we are now able to take on appeals cases. We will support you from the initial reconsideration letter, right through to the tribunal.

Yes, form fills are free of charge but due to the time it takes to deal with an appeal, we ask for a donation of £80 if we are successful at tribunal.

Not at the moment, you will need to book an appointment at the office on Pride Park or drop in at our centre on Babington Lane for general advice.

access card image



Sarah Froggatt

Welfare Rights Officer
Email: Sarah.Froggatt@disabilitydirect.com

Tel : 01332 299449